Программа лояльности Cosmos Stars

Bronze
- Кэшбек до 3%
- Оплачивайте до 20% бонусами
Преференции
- 500 приветственных баллов

Silver
- Кэшбек до 5%
- Оплачивайте до 30% бонусами
Преференции
- 500 приветственных баллов

Gold
- Кэшбек до 7%
- Оплачивайте до 40% бонусами
Преференции
- 500 приветственных баллов
- Гарантия номера 4* - 72 часа
- Гарантия номера 5* - 10 дней
- Комплимент от отеля
- Участие в специальных промоакциях и закрытых мероприятиях
- Бесплатное повышение категории номера

Platinum
- Кэшбек до 10%
- Оплачивайте до 50% бонусами
Преференции
- 500 приветственных баллов
- Гарантия номера 4* - 72 часа
- Гарантия номера 5* - 10 дней
- Комплимент от отеля
- Участие в специальных промоакциях и закрытых мероприятиях
- Бесплатное повышение категории номера
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Отдел продаж и партнерства
Отдел сервиса и контроля качества
Программа лояльности Cosmos Stars
Управление отелями и франшиза
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Часто задаваемые вопросы
You can book a room through the Cosmos Group's official website by selecting the desired city, hotel, and dates of stay. Phone reservations are also available.
Payment is possible on the website, using a quick payment system or a bank card.
The conditions for changing or canceling a reservation depend on the selected rate and the policy of a particular hotel. Please read the terms and conditions when booking or contact our support team.
Yes, we offer a loyalty program for regular guests and special rates for long stays. You can find out more details on our website or from the hotel administrator.
Yes, all our hotels provide free Wi-Fi for guests.
The policy of accommodation with pets depends on the specific hotel. Please check this information when booking.
Some Cosmos Group hotels offer shuttle services. We recommend that you clarify the possibility and conditions of providing a transfer when booking.
Yes, most of our hotels are equipped with parking for guests. Information about the availability and conditions of parking can be found on the page of a specific hotel.
Depending on the hotel, we offer various services such as spas, fitness centers, conference rooms, restaurants and bars. Detailed information can be found on our website.
The standard check—in time is from 14:00. Early check-in or late check-out is possible by prior arrangement and may require additional payment.
Up-to-date information about special offers and promotions is posted on our official website in the "Special Offers" section.
Yes, many of our hotels are equipped with conference rooms and necessary equipment for events. Contact us to discuss the details and conditions.
Yes, our hotels have restaurants offering a variety of cuisines, including local and international dishes. The menu and opening hours can be found on the specific hotel's page.